Our values and mission

Prime Health is here to keep you well, helping you make the right health decisions by giving you access to best-in-class expertise, diagnostic technologies and rehabilitation therapies.

For our patients, we differentiate ourselves by focusing on health and wellness rather than illness. We believe that prevention is better than cure. We either prevent illness or injury or get people back up and running as quickly as possible.

And for our partners, we empower you with reliable, insightful knowledge that helps you make better decisions for their customers. We empower you to take control of you health by making it easy to access a high-quality service that fits their lives.

Our misson

We know our services have the power to transform lives. Every member of our team knows they play a crucial role in changing lives Every. Single. Day. All that we do is focused on supporting You.

Our values

1.  You Matter – Whether you are a patient, a colleague, or someone interacting with us – You Matter. The worth that we all bring is what makes it special and giving value and respect to each other is how we show it.
2. Part of a Team – We feel we belong and that we are part of something greater than ourselves. Every day we get to positively impact on the lives of others, and we work together to provide a service that no-one else can.
3. Always with Integrity – We are professional in all we do and in every interaction. We are honest and straightforward in our approach, and act with candour when we seek to correct any error.
4. There for You – At times life can bring uncertainty, but how we support people is key in helping others through those moments. We are always positive and act with empathy as we seek to reassure and support others and give them confidence
5. Never Letting Go – Whenever we encounter a problem we are looking for a solution. We are not happy to just let things go – we want those around us to know that we have their back and will find a way if it is humanly possible.